Before we start
A few useful answers.
Do I need a pilot first?
No. If the fit and scope are clear, start directly on a monthly service. The optional pilot is for businesses that want to try the service first.
Can you quote every job automatically?
No. Straightforward work can use approved prices and service-specific information. Photos help where appropriate. Complex, uncertain or safety-critical work goes to you for review or a site survey before a final price is agreed.
What’s different about Contract Growth?
Customer Growth focuses on acquiring customers and building local density. Contract Growth adds ongoing commercial prospecting, quote and bid coordination, follow-up, and developing recurring property accounts. As relationships grow, we look for additional properties and complementary service needs.
Does a buyer introduction guarantee a job?
No. We confirm the requirement and match suitable providers, but the buyer chooses who to appoint. We keep quote requests, awarded jobs and paid work separate in your reporting.
What access will you need?
It depends on the agreed scope. We confirm call routing, website or booking access and any customer records needed before launch. Outreach to past customers uses eligible records and respects opt-outs.
Is the pilot guarantee money back?
No. It is a credit against your first monthly invoice if you accept a monthly service within seven days of the pilot review. The amount is agreed before you start. There is no cash refund or automatic monthly subscription.
What are the monthly terms?
No minimum term and two weeks’ notice. Monthly billing is on the first, with payment before work. Any mid-month start and first invoice are agreed before you accept. Media, print and usage limits are confirmed in your scope.
Can property buyers use your growth service too?
Yes, where the service fits. For example, a letting agency seeking landlords or a hotel seeking direct bookings. That is a separate conversation and is never a condition of helping source contractors.